As campus QA efforts mature, it is important to determine the impact of QA professional development and course certification on teaching performance and student success in your online courses. This helps to build evidence that instructors who complete QA professional development and/or obtain course certification are better able to design and deliver online courses, more effectively engaging students and resulting in higher grades, improved course completion rates, greater student satisfaction, and ultimately a reduction in equity gaps.
The following resources serve as examples of informing or driving this important area of research: